Skip to main content

Royal Armouries Museum FAQs

[Updated May 2022]

The Royal Armouries Museum Leeds is fully open. Read our FAQs to plan your visit.

Our Frequently Asked Questions provide information on:

Planning your visit

Is Royal Armouries Museum in Leeds open?

The Royal Armouries is fully open.

We are encouraging visitors to pre-book their visit.

Book now

What COVID restrictions are in place?

We want all our visitors to have a safe and enjoyable experience. We ask all our visitors to be respectful of others and remain cautious to the threat of COVID-19.

We encourage visitors to wear a face covering in crowded indoor spaces but this is not mandatory.

We will continue to have hand-sanitiser stations throughout the museum. Some of our staff may continue to wear face coverings in crowded spaces.

We are no longer operating a one-way system.

What are your opening hours?

Term time: Open Wednesdays to Sundays (closed Mondays and Tuesdays)

School and bank holidays: Open daily 

The museum is open from 10am – 5pm. 

Will all areas of the museum be open?

All our museum galleries are open to the public – War, Tournament, Hunting, Self Defence, Oriental and the Hall of Steel.  

We have two exciting new gallery displays for visitors to discover – Tudor Power & Glory: The Field of Cloth of Gold in Tournament, and Firefight: The Second World War in the War gallery.

Find out more about our galleries and the highlights of our collection.

Our escape room experience has reopened on weekends.

Will there be any guided tours?

Guided tours and talks will take place as part of our daily activities.

Our staff are available in all our gallery areas to answer any questions you have about the museum and our collection.

Will there be live performances?

There will be live demonstrations featuring historical characters and live combat demonstrations taking place in the galleries throughout the day.

Find out more information when you arrive at the museum or check out the What’s On page for more details. 

Will the café be open? 

Our café, The Master’son the ground floor will be open for food and drink. If you only want to visit the café you don’t need to pre-book to visit the museum.

We are accepting cash but encourage visitors to use card payments if possible.

Our second-floor café will be closed.

Will the shop be open?

Our museum shop, on the ground floor, will be open.

If you only want to visit the shop, you don’t need to pre-book to visit the museum.

We are asking visitors to use card payments if possible.

Can schools visit?

Yes – our award-winning schools’ service is accepting bookings and workshops will be free of charge for the remainder of the academic year.

Both workshop and self-directed school visits can take place and need to be pre-booked.

Our new digital outreach service is ideal for schools not able to visit.

Find out about our schools’ service on our Learning Resources page and how to contact our education team.

Can groups visit?

We are accepting group bookings. To make a group booking please email bookings@armouries.org.uk.

Can I visit the Library?

The Reading Room is open on Tuesdays*, Wednesdays and Thursdays by appointment only. Pre-booking is essential.

Opening hours: Morning 10:00 to 13:00 / Afternoon 13:30 to 16:30.

* Please be aware that the museum is closed to general visitors on Tuesdays during term time, but staff will be there to welcome you at the main entrance.

Booking your visit

Do I need to pre-book my visit?

To guarantee a visit we recommend pre-booking.

You can still visit if you haven’t pre-booked and we are usually quieter after 2pm.

Once in the museum you may stay as long as you wish. The museum closes at 5pm. We recommend that you allow about 2 hours for your visit.

How much does it cost?

Royal Armouries is a national museum and free to enter.

How do I book tickets?

Pre-book your tickets online here.

If you are unable to book online please contact us by telephone:  0113 220 1916​ (Every day 10 am – 4.30pm) 

Can I just turn up without booking?

Yes, although we recommend pre-booking.

At busy times such as February and October half term if you do turn up without a pre-booking you may have to wait or return later in the day. We are usually quieter after 2pm.

Do I need to print my ticket before I arrive?

No. You will receive your tickets by email from Eventbrite. There is no need to print them out. Our staff at reception will check you in using the ticket booker’s name.  

Can I cancel my booking?

We know that plans can change, so if you need to cancel your visit please see the Order Summary section on your email confirmation from Eventbrite.
You can cancel your booking by clicking on View and manage your order online.
If you wish to change the date or arrival, please cancel your existing tickets (see above) and then re-book for the date and time you require.
If you need assistance to cancel your booking, please email bookings@armouries.org.ukgiving the date of your visit, arrival time and the name of the person who booked. 

Enquiries
Email: enquiries@armouries.org.uk  


Visiting us safely

What are you doing to keep your visitors and staff safe?

We want all our visitors to have a safe and enjoyable experience.

We are continuing to ask visitors to maintain social distancing, wear a face covering, and follow recommended routes around the museum.

All our COVID-19 safety measures remain, including hand-sanitiser stations throughout the museum and enhanced cleaning regimes. All our staff continue to wear face coverings in crowded areas. We will be continuing to limit visitor numbers on any given day to ensure that social distancing between visitors, and between visitors and staff, is possible and manageable.

What health and safety measures are in place?

Our team continues to adhere to health and safety measures to ensure you can enjoy a safe visit. These include:  

Will I need to wear a face-covering?

In line with Government guidance, we are encouraging visitors to wear a face-covering when they are in crowded areas. This is not mandatory.

Some of our staff will also wear face coverings. 

What if I have had COVID-19 symptoms?

Please observe the latest Government guidelines. 

Can young people visit?

Young people aged 15 and under must be accompanied by a responsible adult at all times. Please visit our website for more information. 

Facilities and accessibility

Accessibility

For detailed information please read Accessibility at Royal Armouries Museum 

Will the toilets be open? 

The toilets on the first, second and fourth will be open. 

Will there be baby-changing facilities?

There are changing facilities on Floor 1 and Floor 2. 

Will lifts be available?

Lifts will be available.

Will there be seats available inside the museum? 

Seats will be available throughout the museum.

Will lockers be available?

Yeslockers will be available. They require £1 coin to operate. This fee is non-refundable. 

How can I make a donation?

There will be contactless and cash donation points in the museum. You can also donate online at the time of booking. 

 

 

Share: