Visitor Behaviour and Guidance

Behaviour

• Young people aged 15 and under must be accompanied by a responsible adult at all times
• No eating or drinking in galleries
• No smoking or vaping on museum premises, except in designated areas
• No animals except assistance (guide/hearing) dogs
• Anyone found in possession of alcohol, or other intoxicating substances will be refused admission
• Anyone found under the influence of alcohol, or other intoxicating substances will be asked to leave our premises
• No scooters, bicycles or rollerblades etc. to be used on museum premises
• No weapons or offensive articles of any nature are permitted to be brought into the museum - except for the purposes of examination by museum collection staff, and must be declared immediately upon arrival to the reception desk
• Royal Armouries is an equal opportunities organisation and welcomes visitors from all sectors of the community
• Our staff and visitors have the right to work/visit in a safe environment free from harassment, violence or threatening behaviour
• Anyone behaving inappropriately will be asked to leave and may be refused access to our museums in the future
• The police will be asked to prosecute any visitor acting in a violent or abusive way
• We reserve the right to refuse admission and/or ask visitors to leave the building

Filming, photography, and mobile phones

• Visitors are welcome to create photographs and films at the Museum but you may only use what you create for your own personal use, and not for any business or commercial or promotional purposes — Photography and Filming policy (pdf, 129 KB)
• To request images or new photography of any of our objects please contact our Licensing Team
• The collections within our museums may contain works in which the copyright belongs to others. It is your responsibility to ensure that you do not infringe the copyright of those people when you make or use copies of those works. For that reason, photography and filming may not be permitted in temporary exhibitions or displays with such works, and clear signs will be visible letting you know.
• The use of flash photography, lighting, tripods and selfie sticks is prohibited in gallery spaces
• Mobile phones may be used, but please be respectful of other visitors - turn off the flash before taking photographs, and use silent mode during live performances
• Please be considerate of your fellow visitors and avoid obstructing their view or including them when creating your photographs and films
• You may not make any recording or take any photograph of any person without the authorisation of that person
• The use of drones is not permitted on or over the Museum sites without prior approval – unauthorised drone flying is both illegal and potentially puts people at risk
• Exceptions at Fort Nelson - Flash photography is permitted in the Fort Nelson Tunnels and selfie sticks may be used in outdoor areas

Safety and security

• Visitors may be searched by our security staff before being admitted to museum premises
• Please take care of your possessions as we accept no responsibility for any loss or damage of personal items
• Items left unattended on museum premises may be removed or destroyed by our security staff
• CCTV is in operation 24 hours a day
• In case of emergency, visitors must follow all instructions and guidance given by members of our staff, quickly and directly
• Please report accidents immediately to a member of staff
• Warning of loud bangs - We regularly demonstrate historic gun firing at Fort Nelson and also at Royal Armouries Museum, Leeds in our outdoor dockside amphitheatre using blank ammunition