The Royal Armouries welcomes visitors with disabilities and hopes that you find your day with us an enjoyable and memorable occasion. We value your visit and your viewpoints on the services that we provide.
Accessible parking for visitors with disabilities
5 designated parking spaces are provided for visitors with disabilities, in the coach park area, next to the Arena, 100 metres from the Museum entrance.
To access these parking spaces:
- Turn right at the entrance of the multi-story car park into the “Service” road.
- Ignore the No Entry signs labelled “except for loading and coaches”.
- Proceed along road which has speed bumps and follow it around the turning circle.
- 3 spaces are on the immediate right side.
- 2 more spaces are on the left beyond the “Drop-off point” area.
Further parking spaces for visitors with disabilities are available on the ground floor of the nearby multi-storey car park . These are chargeable.
Free parking for minibuses is also available, next to the Arena.
There is a drop-off point near to the Museum entrance, which is located 100 metres away across a level paved area.
At the Door
There are automatic doors which lead into the Museum, with an accessible adapted toilet facility on your right. At the far end of the entrance hall is the Information Desk where you will be greeted by a member of the Front of House team ready to help with any requests.
Wheel Chair Provision
There are four manual wheelchairs in the Museum and these are available for the duration of your visit. These are allocated on a first come, first served basis. Please ask at the Information Desk upon your arrival.
Visitors are permitted to use their motorised scooters within the Museum and access to all galleries can be gained via the lifts.
Each gallery has a number of portable folding seats for use by visitors who find standing difficult.
There are accessible adapted toilet facilities at the main entrance to the Museum on the right side and on floors 1 and 4. There are also accessible adapted toilet facilities in the Nelson Bistro which is located on the ground floor to the left of the entrance. There are also baby-changing facilities available.
In the event of an evacuation of the building, a Museum Assistant will explain the quickest and safest way to exit the Museum.
Guide dogs are permitted in the Museum. – guide dogs include seeing eye, hearing and service dogs.
We hope that you enjoy your day at the Royal Armouries.