Visitors with disabilities
The Royal Armouries welcomes visitors with disabilities and hopes that you find your day with us an enjoyable and memorable occasion. We value your visit and your viewpoints on the services that we provide.
Fort Nelson is a Scheduled Ancient Monument with different surfaces and levels. There are steps of varying widths and heights, changing surfaces between paving stones, gravel, and grass. Ramps provide access to much of the site.
A powered lift is available between the Parade and main gallery level.
The main tunnel and galleries are wheelchair accessible.
Gallery films have super text captions.
The ‘Voice of the Guns’ and ‘Story of Fort Nelson’ and other new galleries contain large print guides, available on request from the Visitor Centre information desk.
Visitor Centre counters are wheelchair accessible.
Many of the large cannon objects are displayed in the open and may be touched.
Wheelchairs are available to book in advance of your visit. Please telephone 01329 848511.
Adapted toilets are available on both main levels and in the Visitor Centre.
While there are no Changing Places facilities within the Museum the nearest one can be found on their website.
Assistance dogs are welcome in the Museum.
There are two free car parks available at Fort Nelson. Our main car park is directly outside of the Visitor Centre and includes 4 allocated parking spaces for visitors with disabilities. Please be aware that this car park can get busy at peak times.
There is an overflow car park opposite the Fort, but this involves the crossing of a busy road and climbing a number of steps to reach the Visitor Centre and Museum entrance. This car park may be unsuitable for parties with mobility issues or young children.